Good build quality. Nice group set. Comfortable ride.
Friendly service and knowledgeable staff
The bike itself is awesome. Love it so much. Only issue I had was that the bike assembly was a little off when it came in the mail. The part that you attach the handlebars to was put on backwards and I didn’t realized it until an hour of trying to figure out what was wrong. The disk brakes were rubbing slightly once I started riding my bike, and the gears kept slipping. BUT still an awesome bike and I consider these problems minuscule (nothing the neighborhood bike shop can’t fix). Customer service was awesome too.
I am an avid cyclist; until the past two years, I was riding 6000 miles/yr. Recently I'd had some injuries so was having difficulty with riding my drop handlebar bikes. I ordered this more upright bike after test-riding one, and I am so happy to be able to ride with no pain!