Bikes:
We perform a complete build of your bicycle prior to shipping. We do a full tune-up and examine the bike for any damage or other warranty issues. We then remove the front wheel, handlebars, and pedals in order to put the bike into a box for shipping. We package your bike carefully with protection on all points of the bike. We ship via UPS ground unless you require other arrangements.
Non-Bike Items:
We typically ship via USPS priority mail, however in some circumstances we use UPS. We charge a flat rate of $20.00 for orders to Canada.
We accept 30-day returns on most standard items. Bike returns are on a case-by-case basis. Just e-mail us or call us about what you need. We are real people that will talk to you.
PLEASE NOTE:
**We do NOT ship products to Alaska or Hawaii unless you pay for the shipping label.**
**INTERNATIONAL SHIPPING**
For international shipping, we do not collect duties and taxes. Any applicable duties and taxes will be collected by the shipping company upon delivery.