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Allow 1-2 weeks if we have to order from CycleOps.
From internal electronics to external paint, we take quality control seriously. So much so that if a minor scratch is discovered on a Hammer smart trainer before boxing it’s immediately tagged as “cosmetically unfit.”
These cosmetic flaws, usually light scratches from the manufacturing process, are only surface deep. Rest assured these Hammer smart trainers are ready for training. Each of new, never-before-ridden units have passed all calibration and manufacturing testing, earning our stamp of approval.
Just like all Hammer bike trainers, these cosmetically imperfect units come with the same warranty promise. If your scratch and dent Hammer is found to be functionally defective, contact us to arrange a return. No returns accepted for cosmetic reasons.